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Virtual Care

Cape Regional OnDemand virtual visits are convenient and offer same-day appointments.

We're honored to share that we have been recognized with the #1 Accelerated Physician Engagement award for Innovators and Leaders by @TeladocHealth at the #TelehealthForum2020.

Your Cape Regional Care is now OnDemand

During the COVID-19 crisis, we actively used Cape Regional OnDemand virtual care to care for our community and keep our patients in touch with our physicians. Once you have set up your account (see instructions below), you may request an urgent appointment, or if you are a current Cape Regional Physicians Associates patient, please call your provider's office to schedule a telemedicine visit with your physician or advanced practice provider.

While virtual care may not be appropriate for all services, it is a good and convenient initial step in seeking non-emergency healthcare.

If you need help with the registration process please view the tutorial below. If you suspect you may have COVID-19, please call Cape Regional Urgent Care at 609.465.6364 to schedule a COVID test.

*Tutorial does not work with Internet Explorer, please use Google, Firefox or Safari.

Cold and flu symptoms, minor injuries, stomach ailments and infections can be very disruptive, especially when you’re busy at work and at home or you’re traveling. Good news: Cape Regional Health System now offers a convenient way to connect with a board-certified provider while at work, on the road or from the comfort of your home.

  • Go to Cape Regional OnDemand and sign up for an account or download the Cape Regional OnDemand app from the Apple App Store or Google Play and create an account.

  • When you’re feeling sick, need a prescription or have a question for a provider, go right to Cape Regional OnDemand online or by using the app on your phone.

  • Talk to a provider who will assess your symptoms, suggest a treatment or further tests, prescribe medication, and help you feel better fast.

If there is a medical emergency, please call 911.

Frequently Asked Questions

What is Cape Regional OnDemand?

Virtual care is a way for doctors to remotely diagnose and recommend treatments for patients using telecommunications technology. With Cape Regional OnDemand virtual care, you're connected to our network of board-certified providers anytime, anywhere using your cellphone, tablet or computer webcam.

Watch the Cape Regional OnDemand tutorial (does not work with Internet Explorer; please use Google, Firefox or Safari).

When and how should I use Cape Regional OnDemand?

Get the expert consultations and care you expect from Cape Regional Health System—without having to come in. Use Cape Regional OnDemand to:

  • Video chat with a provider about your symptoms.
  • Get advice on whether you can heal at home or need to head to the emergency room.
  • Request a prescription—as needed—sent to your nearest pharmacy.
  • Get copies of prior Cape Regional OnDemand visit summaries.

How can I access Cape Regional OnDemand?

Established patients: please call 609.463.CAPE to request a virtual visit.

New patients: Visit Cape Regional OnDemand and create your account. Once you sign up, you can log in through this site. Or download the Cape Regional OnDemand app from the App Store or Google Play, create an account and log in on your mobile device. If you have trouble accessing Cape Regional OnDemand, call technical support at 855.549.2213.

Is Cape Regional OnDemand private and secure?

Cape Regional OnDemand uses robust encryption methods to protect your personal information.

Who are the providers on Cape Regional OnDemand, and are they board‐certified?

When you use Cape Regional OnDemand, you’ll always connect with an experienced, board‐certified provider.

Will insurance cover my Cape Regional OnDemand visit?

Many health insurance plans cover telemedicine visits. Check with your insurance provider to verify your coverage.

Get Cape Regional OnDemand

Signing up for Cape Regional OnDemand is easy. Click to sign up or download the Cape Regional OnDemand app from the App Store or Google Play.

Register or log in

Download the app for your iPhone from the Apple App Store or for your Android on Google Play.

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